Today, this issue once again reared it’s ugly head. The US Congress completely unnecessarily modified the Daylight Savings Time last year, which forced all of the computer software companies to scramble to make adjustments. Some people’s calendars are now an hour off, though some guy claimed an hour and a half???
The bad thing about the software updates to fix this, is that it was not a high priority update. So any new computers being setup after the first time around earlier this year didn’t get the required patches by default when they were setup.
As the complaints come in, the Helpdesk is dispatching tickets to local support to go install the required patches. It is a huge inconvenience and of course, it is always the VIPs who are having the problems, because they always “need” the newest computers.
I say they are paying the price for their celebrity. This is one sad ass post…sorry.
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